Dewey Homes today was recognized as one of the top 5 builders in the USA by Eliant for Satisfying customers during the Move-In Home Buying Process.
Eliant has been surveying new home buyers and home owners on behalf of many of the nation's most innovative and customer-focused builders since 1984. Eliant's home buyer survey program has been labeled as the "platinum standard" for measuring the customer experience in the new home industry.
To determine the top builders in the nation and in each of the markets listed, Eliant calculates a "Key Measures" Score which looks at overall satisfaction with the quality of their home, their builder meeting commitments, and whether homeowners would recommend their builder to a friend or family member. The Move-In Survey examines the home buyer’s satisfaction with their purchase experience, including construction, design services, financial services, product quality and initial perceptions of customer service. The surveys not only recognize what homebuilders are doing right, but also gives them feedback for continual customer satisfaction coaching and team-building.
